Your Housing Disrepair Team
Is your home making you sick? Toxic mould poisoning your family? Freezing nights with broken heating? Dangerous electrical issues?
End your landlord's negligence. You have rights!
Over 17,000 successful claims in the last 5 years
Average claim value of £2,320*
Free repairs - we handle everything for you
You deserve better living conditions
Your landlord is legally required to maintain safe living conditions. Don't let their negligence impact your family's health and safety.
Toxic Mould & Damp
Causing respiratory issues & allergies
Severe Water Damage
Causing respiratory issues & allergies
No Heating or Hot Water
Causing respiratory issues & allergies
Dangerous Electrics
Causing respiratory issues & allergies
Pest Infestations
Causing respiratory issues & allergies
Structural Issues
Causing respiratory issues & allergies
Excellent
£55,000,000+
Paid out to tenants in the last 5 years
17,000+
Claims made in the last 5 years
Real success stories
Join the thousands of tenants who successfully claimed compensation and got their homes fixed.
Which made so easy talking to Elaine Johnson no stress no worry they’ve took it all the stress for me Me would recommend these to anybody and I’m pretty hard to pleasethe best of times so if you have got a complaint go to them
We are so happy with the fantastic experience and the faultless service from Ellie and the team. They were approachable, organised, reliable and helpful at all times.
Sign up process was super easy, and straight forward, our council have been awful so this has taken the pressure off massively. Would also like to thank Niamh O'Connor for being so helpful.
Excellent
Get The Justice You Deserve In 3 Simple Steps
We've already helped over 10,000 tenants win compensation. Let us help you too - it's easier than you think.
free instant check
Answer 3 quick questions to see how much compensation you could claim - it takes just 30 seconds
Expert case review
Our housing law specialists calculate your compensation and build your case - all on No Win, No Fee terms
maximum compensation
We fight to get your home fixed AND win you the highest possible compensation - average claim £3,500+
Frquently Asked Questions
What is a housing disrepair claim?
A housing disrepair claim is a legal action against your landlord for failing to maintain your property in a safe and habitable condition. This includes issues like damp, mould, structural problems, or faulty heating systems that they've failed to fix.
Who can make a housing disrepair claim?
Current or former tenants of council houses, housing associations, or private landlords can make a claim if their landlord has failed to carry out necessary repairs after being notified of the issues.
What types of disrepair can be claimed for?
You can claim for issues including damp and mould, faulty heating or hot water, electrical hazards, structural problems, pest infestations, and more. Any condition that affects your health, safety, or comfort may be eligible.
How do I start a housing disrepair claim?
Start by completing our quick online assessment. If you qualify, our legal team will review your case and guide you through the entire process. We handle all communication with your landlord and legal proceedings.
What evidence do I need for a housing disrepair claim?
Evidence can include photographs of the disrepair, correspondence with your landlord, medical reports if your health has been affected, and records of any repairs attempted. Don't worry - we'll help you gather all necessary evidence.
Can I claim compensation for housing disrepair?
Yes, you may be entitled to compensation for damage to belongings, impact on health, and inconvenience caused. The amount depends on the severity and duration of the disrepair.
How long do I have to make a housing disrepair claim?
Generally, you have 6 years from the date the disrepair began to make a claim. However, we recommend acting as soon as possible while evidence is fresh and to prevent further damage or health issues.
Will I have to pay for repairs if I make a claim?
No, your landlord is legally responsible for carrying out and paying for repairs. Our service is No Win, No Fee, so you won't pay anything unless we win your case.
Can my landlord evict me for making a housing disrepair claim?
It's illegal for landlords to evict tenants solely for making a legitimate disrepair claim. This would be considered 'revenge eviction' and we can help protect your rights if this happens.
How long does a housing disrepair claim take?
Most claims are resolved within 4-8 months, though complex cases may take longer. We work to resolve your case as quickly as possible while ensuring the best outcome for you.
National Claim Centre is a trading name of First Dispute Management Limited, a limited company which is authorised and regulated by the Solicitors Regulation Authority under SRA 654958.
Registered office: National House, 36 St Ann Street, Manchester, M2 7LE.
Company Registration Number: 11606678
*Our success fee is typically just 25% plus VAT. Customers typically pay a 25% success fee out of the compensation amount awarded for a successful claim. Your solicitors will advise further.
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