Suffering from these types of housing disrepair?
Social housing landlords are legally responsible for keeping up to standards
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Excellent service
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Really helpful
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Very helpful advice
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3 steps to compensation
Check if you qualify
It only takes a couple of minutes to check if you qualify online - answer a few simple questions about your disrepair issues and we'll do the rest.
Assess your case
Our dedicated team will handle all the paperwork and assess your case to find out how much you claim could be worth.
Get compensation
If your claim assessment is successful, our legal team will begin the process of getting you compensation on a No Win, No Fee* basis.
Get your home repaired quickly and claim an average of £2,100.00 - for qualifying cases, based on our average claim in 2024
Overall representative example for
secured loans
Loan amount
Length of loan
Monthly repayment
£18,000
120 months
£227.38
Broker Fee
Lender Fee
Total amount repayable
£1,530
£495
£26,945.40
Borrowing £18000 over 120 months. 6.5% fixed for 60 months with installments of £227.38. Followed by 60 months at the lenders standard variable rate of 4.95% with instalments of £227.71. Broker fee (£1,530); Lender fee (£495). Total repayable of £26,945.40 comprised of; loan amount (£18,000); interest (£6,920.40); Broker fee and Lender fee. Overall cost comparison 9.1% APRC.
Frequently Asked Questions
What is a housing disrepair claim?
A housing disrepair claim is a legal action taken by tenants against their landlord when their property is not properly maintained. Issues such as damp, mold, leaks, faulty heating, or structural problems can all be grounds for a claim. The National Claim Centre helps tenants get the repairs they need and compensation for the inconvenience.
Who can make a housing disrepair claim?
If you're a tenant in a rented property (such as council or housing association housing) and your landlord has failed to carry out necessary repairs after you've reported them, you may be eligible to make a claim. The National Claim Centre can check your eligibility in under 30 seconds.
What types of disrepair can I claim for?
You can claim for various types of disrepair, including damp and mould, leaks, faulty heating, electrical hazards, plumbing issues, pest infestations, and more. If your landlord has ignored your requests for repairs, you could be entitled to compensation through the National Claim Centre.
How do I start a housing disrepair claim?
The first step is to notify your landlord of the problem in writing. If they fail to make repairs within a reasonable time, you may be eligible to claim. The National Claim Centre offers a no-win, no-fee service to help you get the compensation and repairs you deserve.
What evidence do I need for a housing disrepair claim?
To strengthen your claim, you should provide evidence such as photos of the disrepair, copies of communication with your landlord, records of complaints, and medical reports if the issue has affected your health. The National Claim Centre can guide you through the process.
Can I claim compensation for housing disrepair?
Yes, tenants can claim compensation for inconvenience, property damage, and health problems caused by poor housing conditions. The average compensation through the National Claim Centre is £2,100.00, depending on the severity and duration of the disrepair.
How long do I have to make a housing disrepair claim?
You typically have six years from when the disrepair started to make a claim, or three years if your claim involves personal injury. The National Claim Centre can assess your case quickly and easily.
Will I have to pay for repairs if I make a claim?
No, the responsibility for repairs lies with your landlord. Making a claim ensures they complete the necessary repairs and, in many cases, results in compensation for you. The National Claim Centre operates on a no-win, no-fee basis, so you don’t pay unless your claim is successful.
